Thank you for shopping at Ultra Fit Wear!!
If, for any reason, you are not completely satisfied with a purchase we invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with us.
After your purchase has been approved, we will process your order within 1-3 days. In the case of any unexpected even it could take as long as 1-2 weeks to complete.
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Shipping and Refund Policy:
- Youmeans the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- Company(referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Ultra Fit Wear.
- Servicerefers to the Website.
- Websiterefers to Ultra Fit Wear, accessible from UltraFitWear.com.
- Productrefer to the products offered for sale on the Service.
- Ordersmean a request by You to purchase products from Us.
Refusal of Your Order
We make an earnest effort to make sure that Products listed on our website is available in stock and that the prices shown are correct. In the unlikely event when we’re not able to send your order or replacement due to unavailability of the product in our warehouse, we will inform you as soon as possible.
While we will use our best efforts to fulfil all orders, we cannot guarantee the availability of any particular product displayed on the Site. We reserve the right to discontinue the sale of any product listed on the Site at any time without notice.
We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.
Any product once received by you, can be returned to us with a refund withing 6 days after the delivery.
Return of or refund for purchased Products shall not be entertained by Ultra Fit Wear if:
- The Product has been used or altered in any manner. If we are satisfied that the Product has been used, we shall reserve the right to reject the return of the Product;
- The price tags, brand tags, box, original packaging material, and accompanying accessories have been damaged or discarded by the User;
- The product is not accompanied by the original invoice of purchase.
- The serial number/IMEI number/bar code of the Product, as applicable, does not match our records;
- The accessories delivered with the Product are not returned along with the Product, in an undamaged condition;
- There are any dents, scratches, tears or any other damage to the Products or any part thereof;
- The Product doesn’t reach us in sellable condition;
- The ordered Product is marked “Non-Returnable”;
- Ultra Fit Wear is satisfied that the Product has been rendered used, defective or unusable.
We reserve the right to refuse returns of any product that does not meet the refund conditions in our sole discretion.
We will usually offer you a refund or send a replacement as soon as the problem is confirmed. This process might take 14 days to a month depending upon the different scenarios.
We will not be responsible for the lost or stolen products during the shipping process. Once the product had been processed and shipped and once the tracking code has been provided to you, we assume no liability for the product nor we are responsible for any refunds if it is lost/stolen/not delivered to you. Please contact the respective shipping carrier to file a complaint.
You can cancel your order before the product has been shipped from our warehouse. Amount paid will be refunded back to the same mode which was chosen by you at the time of making the payment. Unfortunately, an order cannot be cancelled once the item has been shipped from our warehouse.
We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
If you have any questions about our cancellation and Refunds Policy, please contact us at:
Ultra Fit Wear
7750 Okeechobee Boulevard
West Palm Beach, FL 33411